Reconcile C.A.R.E.

Attorney Demonstration — Request Access

🎯 ATTORNEY DEMONSTRATION Fictional Data Only
1 Introduction
2 Client Login
3 Client Intake
4 Intake Complete
5 Attorney Portal
6 RN Oversight
7 Sample Care Plan
8 Documentation
9 Next Steps
DEMO GUIDANCE
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Reconcile C.A.R.E.

Clinical Oversight & Recovery Evidence

C.A.R.E. stands for Clinical Analysis & Recovery Entitlements.

Attorneys handling injury cases receive large amounts of information from clients, medical providers, and records. The challenge is not simply collecting that information — but understanding what it reveals about the client's recovery and using it strategically to support a settlement demand with clear, defensible evidence.

Every case has two layers: the information itself, and the meaning behind it. Reconcile C.A.R.E. is designed to capture both.

Preparation = collecting, organizing, and structuring the client's clinical, functional, financial, and SDOH information.

Strategy = interpreting that information to anticipate recovery patterns, identify emerging risks, and proactively plan against poor trajectory, barriers, and case-impacting complications.

This distinction is foundational to the platform.

Reconcile C.A.R.E. gives attorneys a clear, defensible picture of a client's comprehensive recovery, grounded in the 4Ps of Wellness:

P1 – Physical: symptom progression, functional capacity, mobility, pain patterns, and physical limitations.

P2 – Psychological: stress responses, fear, anxiety, trauma-related barriers, and emotional impact.

P3 – Psychosocial: relationships, support systems, role changes, and how injury affects social functioning and daily life.

P4 – Professional: the client's ability to perform their primary role — whether employment, school, vocational training, caregiving, or managing the home — and how the injury disrupts or prevents participation in those responsibilities.

The 4Ps give attorneys a structured, clinically grounded way to understand how the injury affects the client's life, function, and future — the elements that ultimately shape case value.

SDOH = Social Drivers of Health

Reconcile C.A.R.E. also identifies the real-world forces that influence a client's ability to follow medical recommendations and maintain a healthy recovery trajectory. These factors fall across the Psychological and Psychosocial domains of the 4Ps.

Many injured clients miss appointments or struggle to participate in therapy — and the default assumption is often that the injury must not be that severe or that the client is not following through.

Reconcile C.A.R.E. corrects this assumption by documenting the actual barriers that interfere with care.

Psychosocial barriers may include:

  • loss of transportation
  • job loss or reduced hours
  • caregiving responsibilities
  • housing instability or homelessness
  • financial strain that limits access to care
  • lack of support or role overload
1
Client Intake
2
Attorney Portal
3
RN Oversight
4
Care Plan

This demonstration is intentionally structured so the attorney experiences the client intake first. The attorney portal only makes sense when you understand what the client sees, the questions they answer, and how those answers populate the dashboard you will review. The structured intake process creates the clinical documentation foundation for care coordination, recovery monitoring, and defensible case support. In this demonstration you will follow a fictional client through the intake process and then see how that information appears in the attorney dashboard. All information shown in this demonstration is fictional.

Client Login

Secure access to your Reconcile C.A.R.E. portal

This is a simulated login screen. In the live system, clients enter their case number and PIN. For this demo, click below to proceed as a new client completing intake.

— or —

Required Authorizations

Formal platform authorization step — both items must be accepted to proceed

These authorizations are required before intake can proceed. Reconcile Care Management Services (RCMS) cannot collect or share your information without these permissions. This step protects your privacy, documentation integrity, and care coordination with your attorney.

Consent to receive services from Reconcile Care Management Services (RCMS)
Consent for RCMS to release collected PHI/PII to your attorney
1 Personal Info
2 Injury
3 Medical
4 Providers
5 Consents

Personal Information

Let's start with some basic information

This form contains fictional client data for demonstration. In the live system, clients enter their own information.

Personal Info
2 Injury
3 Medical
4 Providers
5 Consents

Injury Details

Tell us about the incident and your injuries

Personal Info
Injury
3 Medical
4 Providers
5 Consents

Medical History

Help us understand your health background

Select all that apply. Hold Ctrl/Cmd to select multiple.

Add medications with dosage and frequency.

Personal Info
Injury
Medical
4 Providers
5 Consents

Treatment Providers

Tell us about the healthcare providers treating your injuries

Understanding your care team allows us to coordinate documentation and ensure nothing falls through the cracks during your recovery.

Personal Info
Injury
Medical
Providers
5 Consents

Acknowledgments & Consents

Please review and acknowledge the following

Reconcile C.A.R.E. Acknowledgment I understand that by using the Reconcile C.A.R.E. platform, I agree to provide accurate information about my health, treatment, and daily functioning. My entries will be used to generate clinical care plans and progress reports shared with my attorney.
HIPAA Authorization I authorize Reconcile Care Management Services to access, use, and share my protected health information (PHI) with my attorney and healthcare providers involved in my care coordination.
Attorney Communication Consent I consent to Reconcile Care Management Services communicating with my attorney regarding my case status, care plan progress, and clinical recommendations.
Understanding of Services I understand that Reconcile C.A.R.E. is not a substitute for medical care. If I experience a medical emergency, I will call 911.
By typing your name, you are electronically signing these acknowledgments.

Intake Submitted Successfully

Maria Santos — Case MS04-260115-01F

Your structured intake information is now visible in the attorney dashboard.

The attorney reviews the case details, confirms representation, and activates RN clinical oversight to begin care plan development and documentation monitoring.

Clients have 7 days to complete intake. Attorneys have 48 hours to attest that the client is theirs and activate RN oversight.

Let's see what this looks like from the attorney's perspective.

Client Intake Summary

Maria Santos

Intake Number: MS04-260115-01F

Client Information
Maria Santos
DOB: 06/15/1985
Contact: (512) 555-0147 · maria.santos@email.com
Attorney: Lauren Mitchell — Mitchell Law Group
Injury Summary
Type: Motor Vehicle Accident
Date of incident: November 15, 2024
Current pain level: 7/10
Body areas: Neck, Upper Back, Lower Back, Head
Description: I was stopped at a red light on Congress Ave when another vehicle rear-ended my car at approximately 35 mph. The impact pushed my car into the intersection. I was wearing my seatbelt but my head hit the headrest forcefully.
Pre-existing conditions: Hypertension.
Current medications: Lisinopril 10 mg once daily; Ibuprofen 400 mg as needed.
Allergies: Penicillin.
Previous surgeries: Appendectomy (2010).
Primary care: Dr. Sarah Chen, Austin Primary Care.
Provider 1: Austin Spine & Rehab Center (Chiropractor) — First visit 11/18/2024, 3×/week.
Provider 2: Dr. Michael Torres, MD (Pain Management) — First visit 11/25/2024, monthly.
Reconcile C.A.R.E. Acknowledgment signed; HIPAA authorization signed; Attorney communication consent signed; Understanding of services (medical emergency disclaimer) acknowledged. Preferred language: English.
Next Steps
  • The intake has been submitted and is now visible in the attorney dashboard.
  • The attorney must attest that this case is theirs to activate RN clinical oversight.
  • RN clinical oversight (care plan development and documentation monitoring) begins after attorney confirmation.
  • Clients have 7 days to complete intake from the time they receive the link.
  • Attorneys have 48 hours to attest and activate oversight once intake is submitted.

Attorney Dashboard

Lauren Mitchell
Mitchell Law Group
1
Cases Awaiting Attestation
2
Cases Needing Review
3
Active Cases
1
Cases Awaiting Review
2
RN Coordinated Cases
0
7-Day Follow-Up Window
1
14-Day Follow-Up Window
2
28-Day Follow-Up Window
Primary Demo Case
Maria Santos
Awaiting Attorney Confirmation
Client Name
Maria Santos
Case Number
MS04-260115-01F
Incident Type
Motor Vehicle Accident
Current Status
Intake Submitted – Awaiting Attorney Confirmation
📋 This case was just submitted through the intake process in this demonstration. In the live system, the attorney would now review and confirm representation to activate clinical coordination.
Case Snapshot — Maria Santos
All scores: 1 (critical) → 5 (optimal)
4Ps of Wellness
P1 · Physical
2
of 5
P2 · Psychological
3
of 5
P3 · Psychosocial
3
of 5
P4 · Professional
2
of 5
Clinical Indicators
Functional Capacity Index
2
of 5
Intrinsic Concerns
3
Moderate
Extrinsic Concerns
4
Elevated
Recovery Trajectory
Delayed
Monitor closely
Social & Documentation Risk
3
SDOH — Social Drivers of Health
Score 3 of 5 — Moderate Impact
Provider Sequencing Concern
Neurologist referral pending 3+ weeks
Provider Sequencing Concern
Action Needed
Initial provider sequence may affect documentation strength. Neurologist referral pending 3+ weeks.
Treatment Gap Indicator
Flagged
Follow-up care delay detected. 12-day gap between physical therapy sessions.
Barriers to Care Identified
3 Active
• Transportation limitations to appointments
• Work schedule conflicts with therapy
• Financial strain affecting treatment access
RN Care Plan
Comprehensive clinical care plan with goals, interventions, and recommendations.
View Document →
Functional Capacity Index Report
Detailed assessment of functional limitations and daily living impact.
View Document →
Clinical Recovery Documentation
Ongoing recovery progress, treatment compliance, and clinical observations.
View Document →
Provider Sequencing Insight
Analysis of treatment timeline and provider order for documentation integrity.
View Document →
Attorney Clinical Guidance
Resources and guidance for understanding clinical documentation in injury cases.
View Resources →
Click any case to view details
Client Case # Date of Injury Status Recovery 4Ps Avg
Maria Santos MS04-260115-01F Nov 15, 2024 Active Delayed 3
James Rodriguez JR04-241018-02M Oct 18, 2024 Active On Track 3
Robert Chen RC04-241201-03M Dec 1, 2024 RN Review At Risk 2

RN Clinical Oversight

The critical layer that protects documentation integrity

Structured intake is powerful, but it requires clinical validation. A licensed Registered Nurse reviews every care plan before it reaches you, ensuring clinical accuracy, defensible documentation, and identification of red flags that could impact case value.

RN clinical oversight begins after attorney confirmation of representation. Once activated, the RN care manager monitors treatment progression, documentation completeness, and care coordination to support recovery and maintain a defensible clinical record. This oversight provides attorneys with ongoing visibility into treatment progress and potential documentation gaps.

🔍
Identify Strengths & Barriers
RNs recognize what's working in the client's recovery and what obstacles may be slowing progress or complicating care.
🛡️
Recognize Safety Issues
Clinical training allows RNs to spot red flags — medication interactions, mental health concerns, or care gaps that need attention.
📈
Track Care Progression
Ongoing monitoring ensures the client's treatment trajectory is documented and any plateau or setback is captured for the record.
⚖️
Support Defensible Documentation
RN-validated records meet clinical standards and withstand scrutiny during settlement negotiations or litigation.

Sample RN Care Plan

Maria Santos | MS04-260115-01F

RN Approved
Reviewed by RN Sarah Thompson, BSN

This is a sample RN care plan using fictional data. In the live system, care plans are generated from actual client intake data and validated by a licensed RN before delivery to the attorney.

The sample care plan demonstrates how client intake information and provider documentation are translated into a structured recovery oversight plan. RN care managers use this framework to monitor treatment progress, coordinate documentation, and identify potential barriers to recovery. The care plan evolves as treatment progresses and additional documentation becomes available.

Initial Care Plan Assessment

Generated: January 15, 2025
📋 Current Clinical Status

Client is 8 weeks post motor vehicle accident (MVA) with diagnosed cervical strain (C5–C6) and lumbar strain (L4–L5). Currently in active treatment phase with chiropractic care 3×/week and monthly pain management follow-up.

Reports current pain level 7/10 with notable difficulty performing activities of daily living (ADLs), including prolonged sitting, lifting >10 lb, and overhead reaching. Sleep disrupted 3–4 nights per week. No new neurological symptoms; no bowel/bladder changes. Client is fully engaged with treatment plan and adherent to prescribed visits.

Clinical impression: musculoskeletal injury consistent with MVA mechanism; treatment trajectory appropriate; continued monitoring indicated.

✅ Client Strengths Supporting Recovery
  • Highly compliant with treatment schedule; no missed appointments in past 4 weeks
  • Strong family support system; spouse available for transportation and ADL assistance
  • Motivated to return to work; employer supportive of modified duty when medically cleared
  • Good health literacy; asks appropriate questions and follows home exercise instructions
  • No substance abuse history; medication use as prescribed
  • Previous positive response to conservative care for prior minor injury (2019)
⚠️ Barriers to Care
  • Transportation: Limited reliable transportation for 3×/week chiropractic visits; occasional reliance on family schedule
  • Work schedule: Current work hours conflict with preferred therapy time slots; may need evening or early-morning options
  • Insurance: Pre-authorization delays for physical therapy referral; PT start pending approval (estimated 1–2 weeks)
  • Resources: Limited access to home exercise equipment; relying on bodyweight and resistance bands; ROM limited by pain
  • Provider sequencing: Neurologist referral pending 3+ weeks; may affect documentation timeline if imaging or specialist opinion required
🛡️ Safety Considerations
  • Fall risk: Screen completed — no significant fall risk identified; home environment adequate
  • Medication review: Current medications (NSAIDs, muscle relaxant PRN) reviewed; no significant interactions or contraindications
  • Driving: Client advised to avoid driving when pain or medication affects alertness; limitations documented in plan
  • Emergency contacts: Verified and on file; client knows to report any new weakness, numbness, or bowel/bladder changes
  • Mental health: No acute safety concerns; client reports manageable anxiety regarding recovery timeline
📊 4Ps Wellness Review
Physical Wellness
2
Pain impacts daily function; ROM limited
Psychological Wellness
3
Anxiety about recovery timeline
Psychosocial Wellness
3
Strong support; some isolation when home
Professional Wellness
2
Unable to perform full job duties

Scores: 1 (critical) → 5 (optimal). Reassessment in 30 days or with significant change.

📐 Functional Capacity Observations

Based on intake, provider notes, and client report at time of assessment:

  • Sitting: Tolerance ~30 minutes before pain increase; requires position change
  • Standing/walking: Limited to ~20 minutes continuous; uses rest breaks for ADLs
  • Lifting/carrying: Avoids >10 lb; reports increased pain with repetitive bending
  • Overhead/reaching: Right shoulder and cervical motion limited by pain; left side less restricted
  • Driving: Self-limited; avoids long distances; medication timing considered
  • Sleep: Disrupted 3–4 nights/week; positional discomfort; next-day fatigue reported

Formal FCE not yet performed; above reflects clinical observations for care planning. Recommend re-evaluation at 12 weeks post-MVA or when treatment plateau is evident.

🎯 Goals of Care
  • Reduce pain level to ≤4/10 within 60 days with consistent treatment and home program
  • Return to modified/light duty work within 30 days if medically appropriate and employer accommodation available
  • Complete prescribed physical therapy regimen (once authorized) and maintain ≥90% attendance
  • Improve 4Ps Physical and Professional scores by next reassessment (target: each ≥3)
  • Establish sustainable home exercise routine; client independent with HEP by 45 days
  • Maintain treatment compliance and documentation (diary, visits) to support recovery record
💊 Interventions
  • Continue chiropractic care 3×/week per current plan; re-evaluate at 12 weeks
  • Physical therapy: initiate once authorization received; focus on cervical/lumbar stabilization and graded activity
  • Pain management: maintain monthly follow-up; medication review at each visit
  • Home exercise program: education provided; progress to independent performance; document compliance
  • Weekly Reconcile C.A.R.E. check-ins for first 4 weeks to monitor barriers and adherence
  • Coordinate with attorney office for any records or work-status documentation requests
📅 Follow-Up Plan

RN reassessment scheduled for February 15, 2025. Will evaluate treatment progress, 4Ps scores, functional capacity, and barrier resolution. Care plan will be updated as needed based on new documentation and client response.

Attorney will receive monthly summary report on the 1st of each month. Client reminded to maintain daily diary entries for optimal documentation. Next care plan review trigger: 30 days, or upon receipt of PT discharge summary / significant change in status.

Care plan valid until next RN review; any acute change in condition should be reported to treating providers and documented in Reconcile C.A.R.E. for attorney visibility.

Documentation Integrity

How structured documentation strengthens your case

The combination of structured client intake, attorney visibility, and RN clinical oversight creates a documentation chain that is organized, clinically validated, and defensible in settlement negotiations.

📝
Structured Intake
Consistent data collection ensures nothing is missed. Every client answers the same comprehensive questions.
👁️
Attorney Visibility
Real-time access to client status, treatment compliance, and care plan updates — no surprises before settlement.
⚕️
RN Clinical Validation
Every care plan reviewed by a licensed RN before delivery. Clinical language that holds up to scrutiny.
📊
Objective Scoring
4Ps Wellness framework provides quantifiable, trackable measures of injury impact over time.
What you receive monthly for each active case
📋 Monthly Progress Summary
January 2025
Client Maria Santos
Treatment Compliance 94%
Appointments Attended 12 of 13
4Ps Average 2.5 → 2.8
RN Recommendation Continue current plan
📈 4Ps Trend Analysis
8-Week View
Physical 1.8 → 2.2
Psychological 2.5 → 3.0
Psychosocial 3.0 → 3.2
Professional 1.5 → 2.0
Overall Trend Improving
Report Section 1
Executive Summary — High-level overview of client status, key changes, and RN recommendations
Report Section 2
4Ps Wellness Trends — Visual charts showing Physical, Psychological, Psychosocial, and Professional scores over time
Report Section 3
Treatment Compliance — Appointment attendance, medication adherence, home exercise compliance
Report Section 4
Functional Limitations — Documented impact on activities of daily living, work capacity, quality of life
Report Section 5
RN Clinical Commentary — Professional nursing assessment and prognosis discussion

What You Have Seen

Reconcile C.A.R.E. — Clinical Oversight & Recovery Evidence

You have now seen how a client intake flows into the attorney dashboard and how RN oversight supports recovery documentation. Reconcile C.A.R.E. is designed to give attorneys visibility into treatment progression, documentation integrity, and recovery coordination.

From intake through recovery monitoring, the system provides a structured clinical framework that supports case development. Use the options below to schedule a full platform demonstration or learn more about the clinical methodology behind the system.

24/7
Client Documentation
RN
Clinical Oversight
4Ps™
Wellness Framework
Monthly
Attorney Reports

To better understand the clinical methodology behind Reconcile C.A.R.E., download the Clinical Oversight & Documentation Guidance used throughout this demonstration. This guide explains how RN oversight supports documentation integrity, recovery monitoring, and defensible case preparation.

Clinical Oversight & Documentation Guidance
Clinical framework explaining how RN oversight supports documentation integrity, recovery monitoring, and defensible case preparation.
Download Clinical Documentation Guide →
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